Chapter 1

Dental Practice Marketing & Growth Fundamentals

In this chapter, we’ll cover the fundamentals of dental practice marketing and growth.

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Intro to Dental Practice Marketing & Growth Fundamentals

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Traditional Marketing vs. Digital Marketing

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Single Location Practice vs. Multi-Location Practice

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Understanding Your Target Audience

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Understanding Your Competition

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Conducting a Practice Audit

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The Three Pillars to Dental Practice Growth

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The Dental Engine

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Project Work vs. Recurring Work

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Intro to Dental Practice Website Optimization

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Choosing a Good Domain Name

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Building a Sitemap

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Introduction to WordPress CMS

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Setting-Up Your Website Backend

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Customizing the Frontend of Your Website

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Adding Social Proof to Your Website

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Convert Prospective Patients with Website Forms

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Optimizing The Placement of Your Website Phone Number

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Enticing Prospects with Special Offers

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Creating A Practice Explainer Video for Your Website

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Making Your Website Unique with Custom Photography

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Standing Out with Custom Graphics

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Implementing an FAQ Page

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Standout with Homepage Callouts

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Facilitating Communication with Website Live Chat

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Correctly Setting Up Your Location Page(s)

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Utilizing Website Trust Indicator Badges

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Maintaining Your Website Copyright Date Updated 

Chapter 2

Dental Practice Website Optimization

Chapter 2 is all about optimizing your dental practice website to increase appointment requests.

Chapter 3

Google Ads for Dental Practices

This chapter will cover how to setup paid search ads in Google Ads. Google Ads it’s a great way to get in front of prospective patients right at the time they are searching for the exact services your practice offers.

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Intro to Google Ads for Dental Practices

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Planning Your Campaign

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Performing Keyword Research

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Categorizing Your Keywords (Green, Yellow, Red, Exercise)

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Selecting Your Keyword Match Types

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Get Search Volume & Campaign Forecasts

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Writing Your Ad Copy

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Selecting Relevant Ad Extensions

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Setting-Up Conversion Tracking

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Choosing Your Campaign Settings

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Building Your Campaign in the Google Ads Platform

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Optimizing Your Campaign Budget

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Performing a Search Term & Negative Keyword Audit 

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Intro to Google My Business (GMB) for Dental Practices

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Maintaining Your GMB Profile Up to Date

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Utilizing GMB Posts

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Understanding Name, Address, Phone Number (NAP) Congruency

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Building NAP Citations

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Add a Location to GMB (for Multi-Location Practices) 

Chapter 4

Google My Business (GMB) for Dental Practices

Chapter 4 is focused on helping you optimize your Google My Business page. This will help you rank in searches in the “Map Pack” which are the search results in Google’s local map. 

Chapter 5

Search Engine Optimization (SEO) for Dental Practices

In this short chapter, we’ll cover a few ways that dental practices can get the most out of their SEO efforts.

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Intro to Search Engine Optimization (SEO) for Dental Practices

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Performing On-Page SEO

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Utilizing Blog on Your Website

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Off-Page SEO (Coming Soon)

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Technical SEO (Coming Soon)

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Intro to Social Media for Dental Practices

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Social Media for your Practice

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Social Media for your Dentists (coming soon)

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Social Media for Multi-Practice Locations (coming soon)

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Facebook Marketing

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Instagram Marketing

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Other Social Media Channels

Chapter 6

Social Media for Dental Practices

Chapter 6 is all about social media marketing. Understanding how to leverage social channels both from your practice and from your dentists, will allow you to build an audience with prospective patients and engage your existing ones.

Chapter 7

Reputation Managment for Dental Practices

Managing the reputation of your dental practice is critical to long term success. Gaining a poor reputation can be detrimental to growth, while getting a positive one will help stimulate it. This chapter helps you learn more about what you can do to better control your online reputation.

 

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Intro to Reputation Management for Dental Practices

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Leveraging Google Reviews

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Requesting Patient Testimonials

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Intro to Analytics & Reporting for Dental Practices

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Implementing Google Analytics on Your Website

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Setting Up Form Tracking

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Setting Up Call Tracking

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Monitoring Your Calls

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Tracking & Reporting Your Key Performance Indicators (KPIs)

Chapter 8

Analytics & Reporting for Dental Practices

Tracking and reporting your marketing and growth efforts is key to understanding what’s working and what isn’t. This chapter dives into the ins and outs of analytics and reporting for your dental practice.

 

Chapter 9

Dental Practice Patient Communication

This chapter we cover the fundamentals of communicating with your patients.

 

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Intro to Dental Practice Patient Communication

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Call Auditing

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Communicating via Email

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SMS (Text) Communication

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Leveraging Website Banners for Updates

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Intro to Dental Practice Management Consulting

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Call Scripting

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Accountability Measures

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Leadership Development

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Culture Development

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Conflict Resolution

Chapter 10

Dental Practice Management Consulting

Marketing can only do so much to increase your practice value. Your office will also need to dedicate training towards providing consistently positive experiences for patients. With patient scripting and accountability measures, you can start to quickly increase your practice value.