Key Performance Indicators

The data, figures, and metrics that are most significant in analyzing the performance of a dental practice are known as key performance indicators (KPIs). KPIs give what dentists need to know about their practices in an age of practice management software, dashboards, and other technologies.  In short, KPIs are the more crucial information you would retain to assess your dental practice’s success and expansion potential. Tracking these offers you a clear view of your practice as well as what you should do next to expand it.   Tracking your data is a must if you work in private practice. It is critical to your overall performance in addition to providing you with a competitive advantage.  

Key Performance Indicators

KPIs (key performance indicators) and metrics are figures that show the campaign’s success. Google Ads provides stats and reveals which demographics are engaged with your brand. You may use metrics to measure the development of your marketing effort and compare it to other marketing tactics. Furthermore, metrics provide data that allows you to understand what is working and why. You may also optimize your marketing plan using the same data.

Google Analytics is a reporting tool and as a result, it provides you with information about how your platforms, both web, and mobile, are being used. You may utilize these insights to create a strategy to improve your stats. Furthermore, you may compare the data for prior marketing efforts to acquire a better knowledge of the factors that contribute to the success of your campaign. 

Cost per click (CPC)

CPC looks to be the amount you pay for each click on your ad, but it is much more than that. CPC is one of the most critical metrics to track and optimize to achieve a decent return on investment. The CPC you spend has a significant impact on the profitability of your campaign.


What is CPC?

You are charged for each click on one of your PPC (Pay Per Click) advertisements. You may, however, define the maximum price you are ready to pay at the keyword level. This implies you may bid more or lower based on the keyword’s purpose and importance to your dental practice. The CPC is the real cost of these clicks based on the keywords for which you are bidding.

Running a good campaign is all about maximizing ROI while minimizing lost sales or lead changes. If you set your bids too low, your advertising will not be seen frequently enough or will not drive conversions. If you set your bids too high, your campaign’s profitability will suffer.



    = The maximum price per click that you are ready to spend on your advertisements account.

Average CPC

    = The entire cost of all of your clicks divided by the total number of clicks is the average CPC.

Actual CPC

    = The price you actually pay for a click.


When developing a PPC campaign, you should be able to set daily (or monthly) budgets and predict how much your CPC will be across the keywords you intend to bid on.


Number of Clicks

CPC is the average amount paid for each ad click. A large number of clicks or visits to an ad indicates that the ad is attracting client attention. Because several advertisers can bid on ad placement on websites and popular keywords, the best CPC for each brand is decided by its ad ranking as well as the ranking of other comparable brands and goods. The higher the ad placement and the more in-demand a term is in the auction, the greater the advertising price.



When a user views an advertisement, this is referred to as an impression. In actuality, an impression occurs whenever a potential patient accesses an app or website and sees an advertisement. These impressions can be both unique and nonunique, and they tell the advertiser how many people saw an ad or how many times an ad was displayed.


Cost per new patient

One of the most often asked questions by dentists is, “How much does it cost to attract a new patient?”
It might be difficult to consider operating a practice in terms of economics and obtaining new patients through ad campaigns and the like. However, dentists can no longer rely on personal referrals to bring in enough patients. Internet-savvy people are more likely to perform their homework online before visiting a new doctor, whether they’re researching their ailment or actively looking for a doctor in their region.

Before you invest a large amount of money in acquiring new patients or changing your approach, it’s critical that you really grasp your present expenses. Check that your patient acquisition process is being audited, that you know how many prospective patients you generally have in your pipeline, and that you know where these new appointments are most likely to come from.
All of this information may help you make more educated decisions about targeting advertisements, adding team members, and so on, allowing you to continue to expand your dental practice with the most effective investments available.

Once you’ve determined your acquisition expenses per marketing channel, as well as which channel produces the greatest number of new patients that book a “next” appointment, you’ll know where to direct your marketing resources. Moving your money to the most successful marketing channel ensures that your money is in the greatest possible location to optimize results.

Having the lowest CPA feasible should not be your primary goal. So, don’t get too wrapped up with lowering your CPA without a clear emphasis on patient retention.



Cost per lead (CPL)

Even if your dental practice is currently doing an excellent job of generating new patients, calculating your CPL provides valuable information into how your dental practice operates. When it comes to determining the efficiency of your marketing initiatives, your CPL is quite useful. It’s a great indicator of what’s working and what isn’t, allowing you to make decisions about where to focus your efforts in the future. If you ignore your cost per new patient, you’re effectively guessing how effective your marketing is and likely wasting money on ineffective tactics.

The simplest technique to calculate CPL is to divide your marketing expenditure by the number of leads generated. If your $15,000 marketing budget generated 350 leads, for example, your overall CPL was $43.

The cost per lead is an inverse metric, therefore the lower your cost per lead, the better. To keep this cost low, your dental marketing team should be hard at work A/B testing advertising to discover what little changes will bring more visitors.

If your dental marketing plan is successful, you must guarantee that you can continue to fund it. Knowing how much money your dental practice spends on each new lead or patient will help you appropriately budget for the continuance of your marketing activities. For example, if your clinic paid for a Facebook ad and only received a few leads as a consequence, it may not be worthwhile to continue utilizing this sort of marketing. A costly ad that gets your dental practice considerably more leads, on the other hand, may give enough value to warrant repeating.

Bottom Line

While a dental marketing strategy may bring more patients through your doors and more traffic to your website, knowing which methods are effective and which are not might be the difference between growing a little and growing greatly. KPIs may assist your practice in determining how many more clients are required to accomplish your income targets for the year, as well as what form of advertising will be most effective in increasing website traffic.
By concentrating your dental marketing efforts solely on the types of promotion that have been shown to be the most efficient in assisting you to achieve your objectives, your dental practice will save time and money that would otherwise be wasted pursuing unproductive approaches.

Work With The Dental Engine

A skilled dental marketing agency understands what it takes to develop a marketing strategy that genuinely fulfills the demands of your dental practice. At The Dental Engine we will discuss those requirements and establish quantifiable, precise targets in the form of KPIs, as well as change those measurements as needed over the life of your marketing campaign depending on its effectiveness and feasibility of achievement. Contact us today, to learn more.


Reason to do Daily Backups

Regular backups are essential for securing your dental practice’s network, regardless of how big your office is. Regular backups may be the single most important precaution you can take to avoid a network disaster.

Backups ensure that you have secure and clean data to keep your dental practice running in the event of data loss, a hack attack, or even a natural disaster, regardless of your current security strategy.

Attacks can happen at any time

Do not assume that your small dental practice will be unaffected by this type of attack. Small businesses are frequently targeted by ransomware attackers due to their lack of security. You can avoid paying the ransom by simply restoring your data before you were infected with ransomware if you have a secure backup of your system.

Preventive measures don’t always work

Backups allow you to restore your network no matter what happens. You risk losing critical information such as patient financial records, payroll data, and mailing lists if you don’t back up your data. If a virus infects your network, failing to restore it from a clean backup can result in network outages that last days or longer, destroying patient confidence in the process.

In some cases, data corruption is the issue rather than hacking or malware. Backups allow you to go back in time before you had network problems and restore your network quickly.

Lost Data Damages Dental Practice’s Reputation

A dental practice must consider that data loss leads to a loss of customer trust. Being known as a company that has lost data, particularly patient data, will not help your dental practice.

Want to Learn More? 

Get in touch with The Dental Engine to learn more about how website security and data backup services can benefit your business! You can’t build anything until you get your WordPress site setup with the proper plugins and themes. We walk you through this process to ensure everything is set up correctly so you can start developing pages on the front end.